Yellow Lotus Charm

Orders are shipped within 24/48 hours.

We use Colissimo and Mondial Relay for shipments in France, which allows deliveries between 2 and 5 days.

For EU and International deliveries we use tracking letters which allows delivery between 5 and 12 days depending on the destination.

Shipping and Delivery:

All orders are shipped from our workshop in France within 24 to 48 hours. You will receive an email containing a tracking number and a link to track your package.

We use La Poste and Mondial Relay for shipments within France, which allows for deliveries between 2 and 5 days.

For European and international deliveries, we use tracked mail, which allows for delivery within 6 to 15 days depending on the destination. We ship worldwide except to the United States.

Back :

At CHILI CHARMS, customer satisfaction is our priority. We want you to be completely satisfied with your purchase. However, sometimes things don't go as planned. If you experience any issues with the item you received, please let us know at contact@chilicharms.fr. We will do everything we can to resolve the problem and
to satisfy you.

You have 14 days from the date of delivery to make a return.